altafiber Review 2024 | Internet Plans, Pricing & Speeds (2024)

Best altafiber plans for your home

Plan name Speeds up to Connection type Price
Fioptics 600 Mbps Internet 600 Mbps

Fiber

Reliability

High

$54.99/mo.

*Pricing does not include taxes and fees.

Pricing breakdown

Check with Altafiber

Or call Or give us a call

(844) 451-2720

Fioptics 1 Gbps Internet 1000 Mbps

Fiber

Reliability

High

$74.99/mo.

*Pricing does not include taxes and fees.

Pricing breakdown

Check with Altafiber

Or call Or give us a call

(844) 451-2720

  • Fioptics 600 Mbps Internet

    Speeds up to

    600 Mbps

    Contract length

    12 mos.

    Connection type

    Fiber

    Rating

    High

    Plan cost

    $54.99/mo.

    for 12 mos.

    Pricing breakdown

    Check with Altafiber

    Or give us a call

    (844) 451-2720

  • Fioptics 1 Gbps Internet

    Speeds up to

    1000 Mbps

    Contract length

    12 mos.

    Connection type

    Fiber

    Rating

    High

    Plan cost

    $74.99/mo.

    for 12 mos.

    Pricing breakdown

    Check with Altafiber

    Or give us a call

    (844) 451-2720

Pricing breakdown

altafiber Review 2024 | Internet Plans, Pricing & Speeds (5) Plan cost: $74.99/mo for 12 months.

altafiber Review 2024 | Internet Plans, Pricing & Speeds (6) Equipment fees: Information unavailable.

altafiber overview

Altafiber internet plans boast really fast speeds, making the provider great for people who want to stream movies, play video games, and use the internet across multiple devices. Altafiber internet speed test results are as fast as 2 Gbps, with their brand of fiber options, Fioptics.

What we like

  • altafiber Review 2024 | Internet Plans, Pricing & Speeds (7)

    Fast internet speeds

  • altafiber Review 2024 | Internet Plans, Pricing & Speeds (8)

    No data caps

  • altafiber Review 2024 | Internet Plans, Pricing & Speeds (9)

    Locked in prices with no contract

Things to consider

  • altafiber Review 2024 | Internet Plans, Pricing & Speeds (10)

    Only available in a limited area

  • altafiber Review 2024 | Internet Plans, Pricing & Speeds (11)

    Equipment rental required

altafiber Review 2024 | Internet Plans, Pricing & Speeds (12)

altafiber internet rating

Allconnect Rating

3.70 / out of 5 stars

altafiber Review 2024 | Internet Plans, Pricing & Speeds (13)

This score is based off of the 4 plans altafiber has available

Rating breakdown

  • altafiber Review 2024 | Internet Plans, Pricing & Speeds (14)

    Affordability

    3.21 / 5

  • altafiber Review 2024 | Internet Plans, Pricing & Speeds (15)

    Performance

    4.16 / 5

  • altafiber Review 2024 | Internet Plans, Pricing & Speeds (16)

    Value

    4.01 / 5

  • altafiber Review 2024 | Internet Plans, Pricing & Speeds (17)

    Customer satisfaction

    3.75 / 5

How we calculated our rating

altafiber internet plan comparison

PlanPrice
Fioptics 400 Mbps$39.99/mo.
Fioptics 600 Mbps$49.99/mo.
Fioptics 1 Gig$69.99/mo.
Fioptics 2 Gig$99.99/mo.

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 04/08/24.

*Plan speed and pricing vary by region

All altafiber internet plans feature free email accounts, no data caps, and the ability to stream on at least 15 devices. Users can choose to upgrade any altafiber internet plan to the premier version. These plans offer additional services, including internet security and a wireless gateway.

altafiber Review 2024 | Internet Plans, Pricing & Speeds (18)

Allconnect’s favorite altafiber plan: Advanced1 Gbps

Our favorite plan of the former Cincinnati Bell company is altafiber’s Advanced plan. This plan has the fastest speeds: up to 1 Gbps for downloads and up to 250 Mbps for uploads. Combined with no data caps, the $69.99 price tag is well worth it if you work from home, have a gaming console, or use video streaming in multiple bedrooms. You can also order a Fully Loaded Bundle, which includes fiber optics internet with 1 Gbps speed, premium whole-home Wi-Fi and HBO Max.

altafiber contracts, equipment and fees

Altafiber does not require contracts for internet service. However, users do have to pay for equipment rental and some fees may apply for service.

altafiber contracts

You don’t have to sign a contract for the Fioptics internet option with altafiber. The company lets you lock in your price for two to three years — depending on which plan you select – without signing a long-term commitment. There is no stated fee in the terms and conditions for canceling your service. You can check out other no-contract favorites to compare altafiber with similar providers. Prepaid options may also be right for people who want to pay as they go.

altafiber equipment

Customers pay $9.99/mo. to lease a wireless gateway (aka a modem). When you cancel your service, you are required to return the equipment or face a fee. Learn the difference between modems and routers for more information about what this equipment does for you.

altafiber fees

Customers must return the equipment when they cancel service. Failure to turn in an undamaged modem results in a $100 fee, and failure to return the power cord will cost $20. You have five calendar days to turn in the equipment after you terminate your service. If you turn it in within 30 days, the fee will be credited back to you on your final bill.

altafiber availability

Altafiber internet, formerly Cincinnati Bell, is primarily available in Ohio, Indiana and Kentucky. Most coverage is available in and around Cincinnati. You can check if the company offers internet in your area by searching your ZIP code. The top cities served by altafiber include:

  • Cincinnati
  • Hamilton
  • Mason
  • Loveland
  • Fairfield

altafiber bundling or TV service

Altafiber lets customers bundle their internet with phone and/or cable service. TV and internet bundles start with 55 channels and a $49.99/mo price tag. If you don’t want to invest in a cable bundle, you can cord-cut with cable alternatives such as Hulu + Live TV, YouTube TV and other providers.

TV and internet bundles

Package Starting priceDownload speedChannel count
100 to 400 Mbps + Basic TV$49.99/mo.Up to 400 Mbps55+
100 to 400 Mbps + Preferred TV$89.99/mo.Up to 400 Mbps110+
100 to 400 Mbps + Elite TV$94.99/mo.Up to 400 Mbps305+
100 to 400 Mbps + Premier$109.99/mo.Up to 400 Mbps340+
600 Mbps internet + Basic TV$49.99/mo. 600 Mbps 55+
600 Mbps internet + Preferred$89.99/mo. 600 Mbps110+
600 Mbps + Elite TV $94.99/mo.600 Mbps305+
600 Mbps + Premier TV $109.99/mo. 600 Mbps340+
800 Mbps + Basic TV$69.99/mo. 800 Mbps 55+
800 Mbps + Preferred TV$109.99/mo. 800 Mbps110+
800 Mbps + Elite TV$114.99/mo.800 Mbps 305+
800 Mbps + Premier TV$129.99/mo.800 Mbps 340+
1 Gbps + Basic TV$69.99/mo. 1 Gbps55+
1 Gbps + Preferred TV$109.99/mo.1 Gbps110+
1 Gbps + Elite TV$114.99/mo.1 Gbps305+
1 Gbps + Premier TV$109.99/mo. 1 Gbps340+
2 Gbps + Basic TV$99.99/mo. 1 Gbps55+
2 Gbps + Preferred TV$139.99/mo.2 Gbps110+
2 Gbps + Elite TV$144.99/mo.2 Gbps305+
2 Gbps + Premier TV$159.99/mo.2 Gbps340+

Internet, TV and home phone bundles

Altafiber also offers bundles with its phone service. You can pair internet with phone or with TV and phone. Pricing varies by region, but we’ve listed a few bundle options below.

Bundle Starting price Internet speed Channel count Home phone
600 Mbps internet + Home Phone $69.99/mo.600 MbpsN/AUnlimited local and long distance
800 Mbps + Home Phone$89.99/mo.800 MbpsN/AUnlimited local and long distance
600 Mbps + MyWay TV + Home Phone$84.99/mo.600 Mbps110+Unlimited local and long distance
1 Gbps + Preferred TV + Home Phone$114.99/mo.1 Gbps190+Unlimited local and long distance

altafiber internet vs top competitors

An altafiber speed test puts it above other major Cincinnati competitors. altafiber Fioptics internet plans are relatively affordable and offer surprisingly fast speeds. For instance, their 1 Gig plan price is $20 cheaper than Spectrum’s, and altafiber’s 400 Mbps and 600 Mbps plans are competitively priced as well.

ProviderStarting priceDownload speedsUpload speeds
altafiber$44.99-99.99/mo.400 Mbps – 2 Gbps125-500 Mbps
Spectrum$49.99-89.99/mo.300 – 1,000 Mbps10-35 Mbps
Viasat$69.99-169.99/mo.12-30 Mbps3 Mbps
Hughesnet$49.99-79.99/mo. 50 – 100 Mbps3 Mbps

altafiber customer service

You can reach altafiber online or by phone. Their service phone numbers are available 24/7 every day of the week.

Call: (833) 321-1042

Text: (513) 866-4641

Online: Live Chat and Email

Although not in the ACSI ratings, altafiber has a Consumer Reports rating of 3/5 in customer service. altafiber customers also rated it high on our consutomer satisfaction survey. Read more about altafiber customer satisfaction below.

Altafiber Customer Reviews:

248 customer reviews

Read Altafiber reviews

altafiber Review 2024 | Internet Plans, Pricing & Speeds (19)

altafiber is a solid choice for internet

Altafiber’s Fioptics internet is very impressive. The speeds and prices are very competitive. Plus, altafiber offers free Wi-Fi hotspots to users around the city. No matter which plan you choose, fast internet is important. You can compare internet plans in your area on our site to see which is right for your needs.

Allconnect: Let us compare providers for you

Why should you choose Allconnect? We’re the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home.

Get started

altafiber Review 2024 | Internet Plans, Pricing & Speeds (21)

altafiber FAQs

What is altafiber’s Fioptics internet?altafiber Review 2024 | Internet Plans, Pricing & Speeds (22)

Fioptics by altafiber is a type of fiber optic cable internet. The cable uses thin strands of glass or plastic to transmit your internet. These cables are thinner and more effective than traditional cable. Altafiber has invested almost $500,000,000 in fioptics.

Yes. Users only need a minimum speed of 5 Mbps to stream Netflix. Cincinnati speeds far surpass that.

Altafiber internet plans are designed for multiple devices. You can successfully stream across 15+ devices. This includes watching HD movies, using video call apps and playing video games.

Users can pay their altafiber internet bill using a credit card, debit card or e-check. You can sign onto the website around the clock and submit a payment. The company also receives payments over the phone at (513) 565-2210.

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Written by:

Robin Layton

Editor, Broadband Content

Robin Layton is an editor for the broadband marketplace Allconnect. She built her internet industry expertise writing and editing for four years on the site, as well as on Allconnect’s sister site MYMOVE.com. … Read more

altafiber Review 2024 | Internet Plans, Pricing & Speeds (33) altafiber Review 2024 | Internet Plans, Pricing & Speeds (34)

Edited by:

Camryn Smith

Read bio

altafiber Review 2024 | Internet Plans, Pricing & Speeds (2024)

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